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31-Aug-2017 13:33

This was not the case the very next day 7/30/17 the charge went thru.I noticed this on 7/31/17 and emailed to contact the company stating there must be an issue I was billed.Being a single mother of 2 I decided to give this a try, it was a free offer why not.But with the free offer if I did not cancel within 7 days I understood my card would be billed and rebilled for continuation of services.I am furious that this company's customer service is unhelpful.There is no supervisors to talk to and I don't think my concerns reached the proper authority to handle the situation and if it did I feel sorry for the numerous other singles that have been taken advantage and mislead the way I have.It will automatically renew your subscription even if you cancel it and getting your money back will never happen you can give them a confirmation code a date a time a picture of when you cancelled it and they still will not refund you the only way that you can stop the further charges is to cancel your credit card that you use to sign up for i am a member of this site,but i wont be renewing as i have found it to be poor,first of all you feel like a robot going through the same thing every time and when you find what you want you wink ,then it gets boring cos you keep winking to different people and nothing ever happens even when you send text an easy site to navigate around as you cant find a complaints department to do that,they dont seem to have one My biggest complaint would be the impersonal nature of Match.


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In October I received another charge of 3 on my credit card from Match so I called them and I was told that I was still signed up and I that I had an active profile. High percentage of scammer ( Russian or Nigerian ) profiles, plus a very high number of faked accounts that I assume are created by a bot.

Which is hard to do when youre not on the site for weeks. Then when I reached out to customer care, all I got as a response was a link to the terms and violations and, this is the final email on this subject. Then just today I looked at my bank acct and there was a charge for 9. They told me I never cancelled it and they could only refund half of my money.. I know they can refund for the full amount but they just choose not to. I signed up and started to browse profiles and almost ALL of the ladies are not even in the USA. They are from Florida, or Texas or California but are currently out of the states. Not some fake trying to scam you over the internet I signed up for 1 month which i thought was only one month.. I want a refund now or partial After being on for three months, I already noticed the pattern of people having similar or same occupations and talking the same way, sometime exactly the same sentences, word for word.

Not to mention the extreme amount of glitches you report and they never get fixed. Then they give you their number and tell you text only as their connection is bad for phone conversation. Just found the charges called and received the same response from 3 reps. I realized it cannot be a coincidence over and over again. My conclusion is that probably hires a lot of people to just chat with clients to keep them entertained, using the same scripts. I called and tried to cancel my subscription as soon as I realized this.

I was ever harassed multiple times about my political stances from members who recognized me on Facebook.

I paid for a 6 month subscription, and after three months, I was blocked. When I reached out to customer care, to see what the problem was, I got told that I had violated terms.They charged me 1 plus tax which came out to a total of 0 for a one year subscription. I am beyond upset, and I feel like an idiot for allowing myself to be robbed by these scammers.

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